Illinois Wholesale Cash Register Corporation
Monitoring Software Rings Up Savings for Point-of-Sale
Terminal Supplier

“When I arrived, the company was running Windows 95 on 486/66 PCs, all on an old Novell network,” said Becker. “There was NO security. The company database was right out in the open. You could go to the file, right click on it, and it would be GONE!"

“With access to the Internet and email and I started to see lots of abuse,” said Becker. “Four to five people we knew about, right off the bat. Others, we had no idea.”

Becker mentioned the presence of inappropriate and frivolous Internet and PC activity to company management, but at the time they felt it was not an issue.

“They didn’t even try to hide it,” said Becker. “They downloaded music right in front of me … and opened Internet radios. I told them it was not an acceptable practice and they thumbed their nose at me because I am not the person they report to, and they felt they didn’t have to listen to me. It was all going on under management and the owner’s radar.”

“I saw Spector CNE addressed the problems we were having,” said Becker. “At first I thought it was relatively expensive, so I looked at lower cost alternatives but they didn’t have the options and the reporting.”

“In a week, they were beside themselves. Their reaction was beyond words.

“We had one instance in which an individual was connecting to a former employer’s server, and moving information back and forth,” said Becker. “The other company just happens to be our competition.”

The employee who was shown to be transferring files also was caught trying to circumvent network security.

“He was trying to break in, to gain access to our databases,” said Becker. “He was even using things like password generators. I had shut down all of his outgoing ports and he was trying to change the settings.

“With the Spector CNE screenshots feature, we had him. It was irrefutable, showing who was logged on when and what was done.”

That employee is no longer with the company, and his position has not been filled, at least in part because of the increased productivity of those around him.

“And along with spyware eventually comes SPAM. We monitor emails and we were getting 500, 800, 1000 emails a day and 85 to 90 percent of it was spam.

“Since the rollout of Spector CNE, we have drastically cut down on spam.”

“When the word about monitoring got out, and that each employee would be held responsible, non-work activities went down about 98 to 99 percent,” said Becker. “They know if they veer off path, there will be consequences.”

“With Spector CNE, we have identified problem employees,” said Becker. “We pinpointed at least six whose actions were absolutely unreasonable.”

“At first I thought it was expensive for a company of our size,” said Becker. “But IT PAID FOR ITSELF IN A WEEK. Spector CNE is priceless at DOUBLE THE COST. I had no idea what it was going to reveal.

“After the first week I compiled a spreadsheet showing a minimum of 40 to 50 hours a week wasted, just on Internet surfing. This report easily projected savings of $50,000 a year or more.”

“I found that it is an absolutely indispensable tool,” said Becker. “With Spector CNE we can see everything at a moment’s notice. I really like the ability to drill down to the details...”

Spector CNE (Corporate Network Edition)

Spector CNE is the world’s leading computer and Internet monitoring software.

Spector CNE can be configured and installed remotely FROM any computer on the network TO any computer on the network, and the recordings can be viewed from ANYWHERE on the network.

Spector CNE automatically captures and lets corporations review:

• Emails sent and received
• Chat conversations and instant messages
• Web sites visited
• Applications launched
• Keystrokes typed
• Peer-to-peer files downloaded
• VCR-like screen snapshots

Spector CNE provides immediate email alerts to notify the appropriate person or persons when specified key words or sensitive phrases appear in an email, chat, instant message, or on a web site visited.

Spector CNE - Corporate Compliance